Right of withdrawal

Consumers have a fourteen-day right of withdrawal.

Right of withdrawal
You have the right to withdraw from this contract within fourteen days without giving any reason. The withdrawal period is fourteen days from the day on which you or a third party named by you, who is not the carrier, have taken possession of the last goods. To exercise your right of withdrawal, you must contact us (Florentina Fernengel, Johann Bach Str. 6, 73230 Kirchheim, Germany, hallo@EaseShape.com, phone: +49 160 96200960) of your decision to withdraw from this contract by an unequivocal statement (e.g. a letter sent by post or e-mail). To meet the withdrawal deadline, it is sufficient for you to send your notification of exercising your right of withdrawal before the withdrawal period has expired.

Consequences of withdrawal
If you withdraw from this contract, we shall reimburse to you all payments received from you without undue delay and in any event not later than 14 days from the day on which we are informed about your decision to withdraw from this contract. For this repayment, we will use the same means of payment that you used for the original transaction, unless expressly agreed otherwise with you; under no circumstances will you be charged any fees for this repayment. We may refuse to refund you until we have received the goods back or until you have provided proof that you have returned the goods, whichever is the earliest. You must return or hand over the goods to us immediately and in any case within fourteen days at the latest from the day on which you inform us of the revocation of this contract. The deadline is met if you send the goods before the period of fourteen days has expired. You only have to pay for any loss in value of the goods if this loss in value is due to handling of the goods that is not necessary for checking their condition, properties and functionality.

Sample withdrawal form
If you wish to withdraw from the contract, please fill out this form and send it back to us.

To:

Florentina Fernengel
Johann Bach Str. 6
73230 Kirchheim, Germany

– I/we (*) hereby revoke the contract concluded by me/us (*) for the purchase of the following goods (*)/the provision of the following service(*)
– Order number
– Ordered on (*)/received on (*)
– Name of the consumer(s)
– Address of the consumer(s)
– Signature of the consumer(s) (only for notificatio on paper)
– date

(*) Delete as appropriate.

Please include your delivery bill in the returns package so that we can allocate your order. If you wish to make an EXCHANGE, please also note this on the delivery bill.

Returns address
Florentina Fernengel
Johann Bach Str. 6
73230 Kirchheim, Germany

hallo@easeshape.com